Privacy Policy

RealVexa ("we", "us") provides a multi-tenant real estate CRM for brokerages. This policy explains what data we process when you use our services.

1. Data we collect

• Account data: name, email, phone, workspace/tenant membership, role.
• CRM content you enter: leads, contacts, listings, deals, projects, calls, messages, marketing drafts, and related files/URLs.
• Billing data needed for subscriptions (processed by Razorpay; card details are not stored on our servers).
• Technical data: device/app version, IP address, request IDs, and basic usage logs for security and reliability.

2. How we use data

• Provide and secure the CRM, authentication, and billing.
• Optional AI features (copy assist, scoring, summaries, copilot) send the prompts you trigger to our AI provider under our account—only content needed for that request.
• Improve reliability, prevent abuse, and meet legal obligations.

3. Sharing

We use processors such as hosting, database/auth (Supabase), payments (Razorpay), and AI inference (OpenRouter / model providers). We do not sell personal data. Tenant data is isolated by workspace access controls.

4. Retention & security

Data is retained while your workspace is active and as required for billing or legal compliance. We use encryption in transit (HTTPS), access controls, and session tokens stored securely on devices (mobile SecureStore).

5. Your rights

Depending on your jurisdiction, you may request access, correction, export, or deletion of personal data via your tenant admin or by emailing support@realvexa.com. Workspace owners can deactivate users and manage CRM records in-app.

6. Children

RealVexa is a business product and is not directed at children under 16.

7. Contact

Questions: support@realvexa.com. See also our Terms of Service.